* Personal vs. Collective Negotiations
Rational Decision Making vs. Emotional Psychological Process
Distributive vs. Integrative
* Concepts of Personal Negotiations: Influence, Persuasion, and Power
* Intangibles: Communications, Personality, Style, Physical Space, Past
Interactions, Time Pressure, Utility and Value
* Styles and Type: Aggressive, Interrogator, Reasonable Confidant,
Divide and Conquer, Act Dumb
* Absolute Rules of Interest, Legitimacy, Gains, and Objective Criteria
* Strategies and Techniques: Knowledge, Forbearance, Signals,
Concessions, Details, Options, Order, Self Interest, Fantasies, and
Controls on Victory
* Bargaining Units: Definitions, Structures, and Legality
* Bargaining Units: Rights and Responsibilities
* Management Rights: Duties and Responsibilities
* Public Employment Relations Board
* Terms and Condition and Mandatory and Non-Mandatory
* Improper Practices
* Preparation for Collective Negotiations
* Parameters and Teams
* Major Issues and Problems
* Strategies- Games- Practices
Broaden the Pie, Nonspecific Compensation, Logrolling, Roll
Backs, Bridging
* Conflict Resolution and Impasse, Fact Finding, Super Conciliation
* Grievance Process and Arbitration